About us
As
members of the Ombudsman For Estate Agents Scheme we are
bound by a Code of Conduct that guarantees you the highest
standards of customer care ensuring you receive a professional,
transparent, honest and fair service. By combining the
best practices of traditional estate agency with cutting
edge technology, extensive internet and local newspaper
property marketing, our highly experienced team of property
professionals can offer an unrivalled levels of service
that is second to none, from the marketing of your home
right through to the completion of your sale, successfully
helping you move homes. Please select from the list below
to read more…
360° Virtual Tours
If a picture says a 1000
words then a virtual tour says a 1000 pictures! 3D virtual
tours are an extremely effective marketing tool for selling
your home, tempting potential buyers to view your home
by offering them the opportunity to explore rooms in detail
from the comfort of their own home or office, prior to
actually viewing it in person. It also motivates those
who might otherwise not have viewed your property. We know
that it can make all the difference in increasing the number
of viewings and offers, ultimately selling your home faster.
A free professional on-line Virtual Tour will be prepared
on your home thus giving you a huge advantage over other
properties on the market and will provide your home with
the optimum coverage it deserves.
Detailed Floor Plans
We
are able to prepare detailed floor plans of your home free
of charge, which are invaluable for illustrating the size
and layout of your property both in our full colour property
brochures and on the internet. Our detailed floor plans
are drawn to RICS guidelines and provide potential buyers
with a clear, detailed and professional looking overview
of your property. Research has found that prospective sellers
and buyers prefer floor plans to supplement the property
details.
27/7 TV Advertising
Your home details are
displayed, including multiple pictures, 24 hours a day
on our eye-catching 32” LCD TV,
prominently positioned in our front shop window. We have
found this greatly attracts more attention to people
passing our shop and creates much more interest in your
property than just standard property details displayed
in the window. Yes, we still display property details
in the shop window so you can be assured that we are
doing everything possible to ensure your property gets
noticed.
24/7 On-line Reporting
We
have implemented the latest in technology and IT systems
making sure you get 24/7 live feedback on the sale of
your home via secure on-line access to your own individual
and private property account. This enables you to get
comprehensive information on the actual marketing of
your home, the amount of registered interest (internet,
brochure handouts, email etc), feedback from people who
have viewed your home, through to the sales chain progression
and completion of sale. We believe you should have access
to our systems to see what we see giving an efficient,
transparent and professional service to you.
Extensive
Internet Advertising
The majority of potential
buyers (over 80% as reported by Rightmove) now use the
internet as their first place to search for their next
potential home. The availability of broadband internet
now gives people the convenience, privacy and flexibility
to access comprehensive property details 24 hours a day
from their own home without having to firstly speak with
the estate agent. We have ensured that your property details
are prominently advertised within our extensive property
portfolio on our own website and also on leading property
portals, including Rightmove, Prime Location, Property
Finder, Find A Property, Fish 4 Homes, Google, This Is
Tamworth, This Is Lichfield and many more. We have really
harnessed the power on the internet to maximize your chances
of potential buyers viewing your property and ultimately
getting your property sold much faster.
Local Newspaper Advertising
We
believe that weekly local newspaper advertising is also
crucial in maximizing the advertising of your property
to potential buyers. We are committed to weekly advertising
in both the Tamworth Herald and Lichfield Mercury which
are two leading regional papers for advertising property.
We believe our property advertisements to both eye catching
and professional ensuring we represent the marking of your
home in the best possible way. See for yourself!
Professional, Individual Customer
Service
We value property but we also value our
customers! We believe that one of our main priorities
is to ensure that YOU, the customer consistently receive
the most professional, efficient and friendly service
and advice possible from us. In order to ensure that
this is maintained we guarantee to provide you with a
full progress report on a fortnightly basis. We are dedicated
to delivering the best customer service and continually
monitor and assess ourselves to see where we can improve
in order to remain a leading estate agent.
Regular feedback to you will cover the marketing
to date of your property, a summary of current market
conditions, new marketing strategies we can empower against
you individual requirements. We can also send you a comprehensive
printed out report providing detailed information on
how many brochures have been sent out and to who, the
amount of internet web hits / interest, email and SMS
send out, viewing appointments arranged, all viewing
feedback which has taken place plus much more. We believe
this service is second to none putting you, the customer,
first.
Regular Customer Feedback
We
guarantee to provide feedback to you on every viewing that
takes place at your home, where we are able to contact
the prospective buyer in question. Once we receive their
feedback we will report all comments back to you, whether
good or bad, as we feel that all feedback should be received
in a constructive way. This feedback will also be entered
into your personal and secure on-line account so you can
review feedback from every viewing which has taken place.
Technology Driven
We use
the latest leading edge technology and IT systems at Your
Property Web Estate Agents. A major benefit of this is
that as a seller or prospective purchaser you can access
our secure database at any time to check comprehensive
details and progress of a particular property. We can automatically
alert potential buyers via SMS (text), phone, email or
via regular mail outs of your property details the moment
new properties become available. This massively improves
speed and efficiency in our ability to get the right information
to the right people by accurately matching potential buyers
with particular attributes they are looking for. Our fully
interactive website advertises our entire portfolio of
properties, extensively marketing the property with the
use of detailed 2D floor plans, digital photographs, 3D
virtual tours, interactive map search and other informative
local information such as nearest schools, doctors etc.
We believe that this approach improves.
Digital Photography
We
aim to provide potential buyers with as much information
as possible about a property so as to save time both
for the buyer and the seller. We produce numerous high
quality digital photographs of each property which can
be viewed on our website or sent via email or post in
brochure format to buyers upon request.
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